What is Baeumler Approved?
Our goal at Baeumler Approved is to help homeowners connect with contractors, -trades and home service providers from all across Canada. We help homeowners know what to look for, seek out and vouch for a history of good service by speaking with previous clients and collaborators. All Baeumler Approved members are required to make a commitment to honesty, integrity, and quality service by signing our code of conduct. If a member is found to broken their commitment, they can be removed from our database.
How do we select our members?
Baeumler Approved members must demonstrate a verifiable history of quality work and customer satisfaction. Applicants are subjected to our screening process.
We speak directly with previous clients to get a sense of quality of work, level of service, pricing, follow up, and communication.
We speak with other companies that our applicants have collaborated with to ensure safety compliance, quality of work, and communication demonstrated on the job-site.
We establish a complete on-line history of referrals, testimonials and complaints lodged against potential members.
All Baeumler Approved members must have active liability insurance coverage of at least $1,000,000.
All Baeumler Approved members must confirm Workers compensation coverage.
Where required, Baeumler Approved members must provide evidence of professional certifications (Master Plumber, Master Electrician etc….).
What is our code of conduct?
All Baeumler Approved Members are required to sign, and adhere to our Code of Conduct, based on Bryan’s approach to customer service and satisfaction.
Treat all of their customers and their property with respect and courtesy.- Provide quotes that are fair, honest and reasonable.
- Let the customer know how their project is going in a timely manner.
- Follow all federal, provincial/state and municipal bylaws.
- Maintain an adequate level of insurance and follow all health and safety regulations.
- Provide employees with education and training for safety.
- Maintain a clean and safe workplace for staff and customers.
- Complete the work to a professional standard.
- Complete the work to a professional standard.
We encourage feedback from homeowners in regards to work completed by our members. Homeowners and clients are encouraged to contact us through our website or through the “Client Feedback Survey” we provide to our members.
If a member is not compliant with our code-of conduct or performs work that is not to the expected standard of quality they can be removed from the Baeumler Approved Network without refund.
Encountered Issues
In the event that a complaint is lodged, we will request reports from both the homeowner and the company involved. If the Baeumler Approved Member is found to have contravened our code of conduct, or if they are not willing to make a good-faith effort to resolve the issue their listing may be removed. This process is at the discretion of Baeumer Approved staff.
Baeumler Approved performs reference checks in order to verify previous history of work and quality of service and verifies insurance and Workers Compensation. Homeowners are encouraged to perform additional reference checks and to ensure all permits, inspections, insurance and certifications are obtained. Baeumler Approved does not accept liability for work completed by any Baeumler Approved Contractor and will not intervene in any form of legal dispute between members and customers. The Customer acknowledges that any contract entered into is entirely at the Customer’s own risk.
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